AI Intake & Answering for Law Firms
You can't pick up the phone mid-hearing or at midnight when a prospective client finally decides to call. Our voice agent handles new-matter calls, runs your intake script, and routes qualified leads to you around the clock — with guardrails enforced in code.
Why solo attorneys lose cases on the phone
Prospective clients usually call the first firm that answers. Three failure modes show up in almost every small practice we talk to.
Court days = missed calls
Hearings, client meetings, and document review mean you're away from the phone all day. Missed rings become lost retainers — most callers don't leave a message, they just call the next firm on the list.
New matters arrive after hours
People search for a lawyer in crisis mode — evenings, weekends, right after an accident or arrest. Overnight voicemails sit until morning, by which point the caller has already retained someone else.
Intake eats billable time
Gathering names, matter type, dates, and conflict basics is repetitive admin work that competes with actual legal work. Unscreened callers waste consultations you could have spent on qualified leads.
A voice agent built for real caller behavior
This is our Scheduling & Intake Agent deployed as your law firm answering service — grounded in how the product actually behaves, not marketing promises.
Handles interruptions naturally
Callers interrupt, correct themselves, and change topics mid-sentence ("actually, it was a slip-and-fall—"). The agent supports barge-in, so it stops and listens instead of talking over them.
Clarifies once, then retries
Stress and bad phone audio make names and dates hard to hear. If speech recognition is unsure, the agent asks one clarifying question and retries — rather than guessing and recording wrong intake facts.
Warm human handoff when needed
If a caller's speech stays unintelligible after clarification, the agent doesn't bluff. It gracefully transfers urgent callers to you or your on-call line — or takes a structured message with an audit record.
Your intake script, run consistently
Matter type, timeline, jurisdiction basics, contact details — captured in the same structured form every single call, then routed to your inbox or case-management workflow per rules you've approved.
See the exact scenario end-to-end in the interactive demo →
What our AI intake agent does NOT do
In legal, scope discipline isn't optional. These limits aren't prompt suggestions — they're guardrails enforced in the agent's action layer, and every blocked action carries a machine-readable reason.
No legal advice, ever
The agent captures intake information and answers logistical questions (hours, directions, what to bring). It will not assess claims, predict outcomes, explain statutes, or give any legal guidance — those requests are escalated to you.
Confidentiality by design
Callers are told they're speaking with an assistant if asked, and sensitive details are recorded only into structured intake fields you define — not free-form improvisation. Every call cycle leaves an attributable audit record. See Trust & Operating Principles.
No outbound contact without owner approval
Follow-ups run only against workflows you've approved. A no-contact guardrail enforced in code means the agent is structurally incapable of calling or messaging prospects outside its approved scope.
Simple platform fee + per-booking rate
The scheduling & intake service that powers this deployment is priced at $600/mo platform fee + $1.00 per booking, including confirmation and follow-up workflows. All figures are simulated estimates drawn from our internal price-sheet model — illustrative only, not a quote. A $500 fixed-fee pilot lets you measure real performance before any monthly commitment.
See Full Pricing →Common questions
Will callers know they're talking to an AI?
The agent identifies itself honestly if asked, and it's designed to hand off warmly to a human whenever a request goes beyond its scope — including unintelligible speech it can't resolve after one clarification attempt. You control exactly which call types it handles.
Can it screen conflicts or check our case management software?
Integrations are wired through swappable provider adapters per engagement, with hard guardrails enforced in code. The agent records the facts needed for your own conflict check; it does not perform conflict analysis itself — that judgment stays with you.
What happens when the agent can't handle a call?
It escalates to a human immediately rather than improvising — either transferring the caller or capturing a structured message with an audit record of what came in and why it escalated. Boring and predictable is the point.
Is this suitable for a solo practice, not just big firms?
Yes — it's designed for legal clinics and solo attorneys where there's no staff to cover the phone. The agent works as your front line 24/7 and hands qualified leads straight to you.
Ready to stop losing new matters to voicemail?
Try the live demo, then tell us about your practice areas — we'll put together a concrete estimate for your call volume. All figures are simulated estimates.